Creating an account is not required to complete any transaction at Universal Standard, however it does allow you to:
- Checkout faster
- Verify the status of your orders and check previous purchases
- Sign up for our newsletter to stay informed on new arrivals, trends, events, and participate in our Get $25 program.
You can also modify your password and manage your addresses from within your Universal Standard account at any time. It is not possible to change your account's email address. If you wish to use a different email address, please create a new Universal Standard account.
You can add and remove products from your shopping bag before you checkout. Upon checkout, you will be asked to sign into your Universal Standard account or continue as a guest and provide the necessary information for purchase. On the checkout page you can enter a new address, or select an address you have previously used.
You can reset your account password at any time from the account login screen - https://universalstandard.net/account/login. You will be sent an email with a link to reset your password.
Pricing and currency are displayed US Dollars.
International duties and taxes
Orders shipped outside of the U.S. may be subject to duties or VAT. Please consult your local customs agency for more information. If applicable, you will be required to pay such fees upon receiving your order.
Please note that some shipments may experience delays due to the customs clearance process, which are outside of our control.
You will receive an order confirmation email a few minutes after you place your order. Please check your junk or spam folders if it does not appear in your inbox.
Please review the order confirmation and contact us at firstname.lastname@example.org if you see any errors. You can also review the details of your order from your Universal Standard account, under Order History in your account.
You can verify the status of your order at any time from your Universal Standard account, under Order History in your account.
Please note that we ask for a standard processing time of up to two business days (not including weekends or holidays) from the time your order is placed. An ‘Unfulfilled' status means that your order has not yet been shipped.
You will receive a tracking number by email once your order has been shipped.
Please email us at email@example.com with any questions you may have.