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Returns & Exchanges


We have a 30-day return policy. The items should be unworn, unwashed, and undamaged. Please email info@universalstandard.net with your order number for all return processing. 

We offer store credit for gift returns. Please send a message to info@universalstandard.net and include any information you have (order number, item, name of person who ordered, etc). Feel free to include a photo if that makes it easier. 

Please allow 1-2 weeks for your refund. We’ll send an email once the item(s) have been received and your refund has been processed.

If you have a damaged or defective item, contact info@universalstandard.net with a photo of the damage and your order number. We’ll take care of you!